Your Information & Rights.
Helix and Felix Limited is a registered company. Any information provided by our customers is kept confidential and will never be passed on to third parties. The information will be stored on our web server and be used to identify who you are and where your product is bring sent. Any information provided by you is securely stored here and is presented to you when you make a purchase. All of this information may be updated or changed only by you. No payment information or card details are ever kept by the server. If you have subscribed to our mailing list, with your permission, we may contact you from time to time to advise you of any special offers, sales, new products, events and services that we think may be of interested to you.
We do not hold any bank information or passwords and you have the right to legally remove any information we have on you, at any time. Once requested, all information will be removed from our database/server within 30 days. Please note, you have the legal right to unsubscribe or delete your information at any time.
Our website is connected to Google Analytics, which is one of the most widespread and trusted analytics solution on the web. It helps us to understand how customers use the site and ways that we can improve the shopper experience. These cookies may track things such as how long you spend on the site and the pages that you visit, this is so we can continue to produce engaging and worthwhile content. For more information on Google Analytics cookies, please see the official Google Analytics website.
If you would like to have this information removed from the server, then please contact us using our contact page. A confirmation email will then be sent to you to confirm the deletion of your information. Under GDPR laws, you have the right to access, rectification, restriction, opposition, erasure and data portability. Please contact us using the contact form if you wish to exercise these rights.